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DesksOnline.com.au
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Privacy Policy

DesksOnline.com.au ("DesksOnline", "we", "us", or "our") is committed to protecting the privacy of our customers and visitors to our website ("Site"). This Privacy Policy explains how we collect, use, disclose, and store your personal information.  

1. Collection of Personal Information

We collect personal information from you in a variety of ways when you use our Site, including:  

  • Information you provide directly to us: This includes information you provide when you create an account, place an order, subscribe to our newsletter, contact customer service, or participate in a survey or promotion. Examples of personal information we collect may include your name, contact information (including email address and phone number), shipping and billing address, payment information, and any other information you choose to provide.
  • Information collected automatically: When you visit our Site, we may automatically collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referral URLs, pages visited, and search terms.  

2. Use of Personal Information

We use the personal information we collect for a variety of purposes, including:

  • To process your orders and deliver your purchases  
  • To provide customer service and support
  • To send you marketing and promotional communications (with your consent)
  • To personalize your experience on our Site
  • To improve our Site and services
  • To comply with legal and regulatory requirements

3. Disclosure of Personal Information

We may disclose your personal information to third-party service providers who help us operate our business and provide our services. These service providers may be located in Australia or overseas. We will only disclose your personal information to third-party service providers who are bound by contractual obligations to keep your information confidential and secure.  

We may also disclose your personal information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process.  

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your personal information.  

5. Cookies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Site.  

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.  

6. Your Rights

You have a number of rights in relation to your personal information under the Australian Privacy Act 1988. These rights include:

  • The right to access your personal information
  • The right to request correction of inaccurate personal information
  • The right to request the deletion of your personal information  

You can exercise these rights by contacting us using the contact information below.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our Site. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.  

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:  

DesksOnline.com.au - info@desksonline.com.au

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